Frequently Asked Questions

Quick answers to your tech questions.

How long does shipping take for electronic gadgets?

We process all orders within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for 1-2 day delivery.

What is your return policy on opened hardware?

We offer a 30-day return policy. If the seal is broken, items must be in original condition with all cables and manuals included to qualify for a full refund.

Do your products come with a manufacturer warranty?

Yes, all electronics sold at TLDR the shop include a minimum 1-year limited manufacturer warranty covering defects in materials and workmanship.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans via Klarna and Affirm.

Are the devices sold on your site brand new or refurbished?

Unless clearly labeled as 'Certified Refurbished' in the product title, all items sold on our store are 100% brand new and factory sealed.

Do you provide technical support after purchase?

Absolutely. Our dedicated tech support team is available via live chat or email to help you with setup, troubleshooting, or firmware updates for any device purchased from us.